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Brevo Partner Program - Frequently Asked Questions

What is the Brevo Partner Program? It's our program for partners who refer Brevo to companies in their network, and earn recurring commission when those companies become customers.

How do I know if a company is a good fit for Brevo? The best fits are Enterprise or Pro opportunities — companies that will spend €500+/month with Brevo. Good signals: a growing contact base, multichannel needs, or a company hitting limits on their current platform. The "How to refer an Enterprise or Pro lead" and "Spot & Qualify" guides in your Resources show you exactly what to look for.

How do I submit an Enterprise or Pro referral? In your partner portal, go to the Summary tab and click "Submit lead" (top-right corner). Add the company's details — the more context you share, the faster we can qualify.

What about smaller, self-service clients? For clients under €500/month, add them directly through the Brevo agency feature rather than submitting them here. Invite your clients as an Agency partner →

What happens after I submit an Enterprise or Pro referral? We review every referral and accept the qualified ones. You'll see the status update at each stage — New → Accepted → Closed Won or Closed Lost — so you always know where your referral stands. (Self-service clients are managed through the agency feature, not this flow.)

What makes a strong referral? Context. The more you can tell us about the company — their business, their needs, why now — the faster we can qualify and act. The "Spot & Qualify" guide in your Resources shows what to look for.

How much commission do I earn, and for how long? Commission rates and durations depend on your tier. See the Partner Program Guide for full details.

When and how do I get paid? You add your payment details in the partner portal, and payouts are processed through PartnerStack. See this PartnerStack help center page.

Where can I track my referrals and commissions? Both are in your partner portal — you can track the status of your referrals and see your commissions once a referral closes.

What are the tiers and how do I move up? The program has multiple tiers, and you progress as you refer more. The Partner Program Guide explains the tiers and how to move up.

Where do I find training and resources? Everything is in your partner portal — the Resources section (guides, battle cards, case studies) and the Learning paths (Know Brevo, How to Sell Brevo, etc.).

Who do I contact with questions? For anything you need, reach out to us at partners@brevo.com.